Magnet Support

For help with the app, your account, or privacy: contact@2weeks.kr

Delete your account and data

In Magnet, open Settings → Delete Account and confirm. If you cannot access the app, request account deletion using the email address above. Tell us which account email address to delete, but do not send passwords or sign-in codes. We verify account ownership before processing the request.

Account deletion removes server photos, trips, notes, board placements, notification registrations, and authentication information including your email and sign-in sessions. Deleted records cannot be recovered. Failed cleanup is retried and is not reported as complete before it finishes.

Only a non-public account identifier and deletion status are temporarily retained to clean up delayed photo uploads. Completed deletion status is removed by the next hourly cleanup after 24 hours. Unfinished cleanup status remains until cleanup completes.

To delete selected data while keeping your account, delete the relevant trip records or photos in the app. Your account remains active. Usage analytics and crash reporting can be turned off in app Settings.